What to Expect from Online School
The Keystone School
Students and parents might have a lot of questions about what to expect from an online K12 or homeschool program. Learn more about how Keystone works.
What To Expect Next
Thank you for enrolling in Keystone School! We look forward to working with you as a student. Here's what you can expect to happen next as you get ready to start your courses.
For Elementary School Students
Elementary school students enrolling in Keystone online courses will receive an email within two business days with instructions on how to access their courses. In addition, each student and Learning Coach will receive a welcome letter from their teacher within 1 week of enrollment.
If the online course has additional materials such as textbooks, workbooks, etc., they will ship within one week after the enrollment is successfully processed.
Students and their Learning Coach can get started while waiting for materials to arrive by reviewing the Welcome to Online Learning course using the information provided in the email.
If you haven't already, be sure to check your state's regulations regarding virtual learning and homeschool.
For Online Middle School, High School, and Adult Diploma Students
After completing the enrollment process, students enrolled in online courses in Keystone's Middle School, High School, Credit Recovery and Adult High School diploma programs will receive an email within two business days with instructions on how to access their courses.
If the online course includes materials such as textbooks, workbooks, etc., they will ship the business day after the enrollment is successfully processed. Note that for some English courses, students are required to obtain a novel on their own.
Online students can get started while waiting for their materials by completing the Orientation course using the information provided in the email for a better understanding of the overall class experience.
If you haven't already, be sure to check your state's regulations regarding virtual learning and homeschool.
Print-Based Courses
Students can expect to receive their print course materials via first class U.S. Mail within 7– 10 days of Keystone's receipt of their completed application. Print course submission will require students to be able to submit their assignments to the teacher on a computer once completed through their Keystone student application.
Print course packages contain:
- A welcome letter that contains the course due date will be emailed to the student and will include information for the student application.
- All materials students need to successfully complete their program of study
- Explicit directions and instructions designed specifically for a successful self-directed, independent study experience
- Rules and regulations that must be followed to ensure student success
Credit Recovery Courses
While students can enroll in credit recovery courses at any time, Keystone recommends that students and parents first request approval from their school counselor, principal, or other authorized school official at their school of record before enrolling.
Credit recovery semester courses must be completed in 4-8 weeks, and full-year credit recovery courses will be split into two semester courses. Additional time can be requested by your school counselor as needed. When you have successfully completed the course, Keystone will notify your school, which may then choose to award credit for the course at their discretion.
Questions?
If you have any questions about enrollment, contact us today.
Request information
Due to U.S. Treasury requirements, Keystone cannot offer refunds to students with a non-U.S. address. Money paid will be refunded upon receipt of returned course materials. To request cancellation, contact Student Services at 800.255.4937. Please note that The Keystone School is not able to accept enrollments from students located in the following countries: Bahrain, Crimea Region, Cuba, Iran, Kuwait, Lebanon, North Korea, Syria, Oman, Qatar, Saudi Arabia, United Arab Emirates, and member countries of the EU.