Frequently Asked Questions
The Keystone School
Frequently Asked Questions
See how the Keystone School can work for your student by attending one of our online information sessions.

May 19, 2026 at 3:00 EST

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Due to U.S. Treasury requirements, Keystone cannot offer refunds to students with a non-U.S. address. Money paid will be refunded upon receipt of returned course materials. To request cancellation, contact Student Services at 800.255.4937. Please note that The Keystone School is not able to accept enrollments from students located in the following countries: Afghanistan, Austria, Belarus, Belgium, Bulgaria, Burma (Myanmar), China, Crimea Region, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Donetsk People's Republic, Estonia, Ethiopia, Finland, France, Germany, Greece, Hungary, Iceland, India, Iran, Iraq, Ireland, Italy, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luhansk People's Republic, Luxembourg, Malta, Netherlands, North Korea, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Somalia, Spain, Sudan, Sweden, Syria, United Kingdom, Venezuela, Yemen.