Refund Policy
Refund Policy
The Keystone School offers refunds on a course by course basis. Learn how to request a cancellation, how to get a refund, and how the refund policy works.
Refund Policy
This policy applies on a course by course basis. To request cancellation, call Keystone Student Services at 1-800-255-4937. Refunds will be based on the date of cancellation. If a refund is requested within 30 days of enrollment all tuition monies will be refunded less course specific material fees for online courses. After 30 days of enrollment the balance is still owed.
Shipping and Handling costs and fees are non-refundable.
Due to US Treasury requirements, Keystone cannot offer refunds to students with a non-US address.
Contact Us
Actual time to complete will be determined by the number of credits needed to graduate. Additional time is available, if needed. Student or parent must notify The Keystone School of their intent to withdraw and request the Money Back Guarantee within 30 days from the date of their enrollment to qualify. Money back guarantee does not include shipping & handling. Due to U.S. Treasury requirements, Keystone cannot offer refunds to students with a non-U.S. address. Money paid will be refunded upon receipt of returned course materials. To request cancellation, contact Student Services at 800.255.4937. Please note that The Keystone School is not able to accept enrollments from students located in the following countries: Bahrain, Crimea Region, Cuba, Iran, Kuwait, Lebanon, North Korea, Syria, Oman, Qatar, Saudi Arabia, United Arab Emirates, and member countries of the EU.