Principles of Hospitality & Tourism 1 Online - Single Semester
This course will cover the history, diversity, components, and career opportunities in the hospitality and tourism industry. You will:
- Analyze the hospitality and tourism industry's economic importance, historical evolution, organizational structure, and current trends.
- Compare food service types, operational contexts, and their economic significance within the hospitality industry.
- Evaluate recreation, convention, and special events components of the hospitality and tourism industry.
- Analyze career pathways, leadership factors, and economic influences in the hospitality and tourism industry.
- Evaluate lodging operations including organizational structures, job roles, housekeeping, maintenance, security, and technology applications.
- Apply customer service principles, communication techniques, ethical practices, food safety guidelines, and service standards to hospitality operations.
- Evaluate hotel management structures, organizational components, leadership practices, and safety/legal considerations.
- Apply purchasing, accounting, cost control, sales techniques, marketing strategies, and public relations practices to hospitality operations.
- Evaluate professional work ethics, workplace diversity, human resources practices, and organizational policies in the hospitality industry.