This policy applies on a course by course basis. To request cancellation, call Keystone Student Services at 1-800-255-4937. Tuition refunds will be based on the date of cancellation and the amount of course assignments completed as follows:
If a course is cancelled within five days after midnight of the date the Enrollment Agreement is accepted (the Cancellation Period), all tuition monies paid to Keystone will be refunded.
If a course is cancelled between 6 and 30 days after enrollment and no assignments are submitted to Keystone, a registration fee of $75 per course will be charged. All other tuition monies will be refunded.
If a course is cancelled after the Cancellation Period and after course assignments have been submitted to Keystone for correction, the $75 registration fee will be charged per course plus a percentage of the remaining tuition as follows:
Percentage of assignments completed / amount of tuition obligation
- 10% or less completed 10% of tuition after subtracting the registration fee
- Between 11% and 25% completed 25% of tuition after subtracting the registration fee
- Between 26% and 50% completed 50% of tuition after subtracting the registration fee
- Over 50% completed Obligation for full tuition
Shipping and Handling and KPP Administrative fees are non-refundable.
Due to US Treasury requirements, Keystone cannot offer refunds to students with a non-US address.
To qualify for a refund, a student must be in active standing according to Keystone's Activity Policy.
Thank you for your interest in The Keystone School!
One of our enrollment consultants will contact you soon. In the meantime, please feel free to explore our website!